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    Presenting To Difficult/Hostile Groups Helpcard

    Presenting To Resistant/Difficult Groups Help Card

    You can learn to improve and manage your presentations in situations where your audience is resistant or does not want to hear what you have to tell them. Reduce heckling and manage the process.

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    The Point: Whether you do occasional speeches and presentations or you do them more often, eventually you are going to come across situations where one or more people in your audience are resistant to your message. That can manifest itself in some pretty harrowing behavior, from challenging you, to outright heckling. How you conduct yourself in these situations will determine whether you succeed, or fail miserably. Knowing how to handle these situations will also help you reduce stress associated with public speaking.

    What's Included: Presenting To Difficult & Hostile Groups Helpcard is an essential tool for any public speaker or anyone who works with groups. Need to make a presentation to "the brass"? This will help. Have to talk to a group of people you KNOW aren't going to be happy about what you need to say? This will help.. It's a fast way of learning:

    • How to PREVENT heckling
    • How to IMPROVE listening
    • How to DEAL with objections
    • How to MANAGE challenges and confrontation

    Learning these advanced speaking and group techniques can help you build better links with your audience, and reduce resistance and objections. Designed so you can review it before each presentation you give.

    Use: We recommend this card to anyone who delivers presentations, formally or informally, since it will help you counter resistance and stay cool under fire. Some public speaking trainers use this card with the people they train to remind them how to stay cool.

    Mini-guide: Presenting Or Speaking To Hostile, Angry and Resistant Audiences by Robert Bacal


    About Company

    Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.


    Robert Bacal

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    We Believe

    • Training sessions should ALWAYS be customized to fit YOUR context.
    • Our role is to make you self-sufficient and self-sustaining.
    • Fees should be reasonable, fair, and flexible to fit different budgets.
    • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

    Get in Touch

    • Phone:
      (613) 764-0241
    • Email: [email protected]
    • Address:

    • Bacal & Associates
    • 722 St. Isidore Rd.
    • Casselman
    • Ontario
    • Canada, K0A 1M0

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